RDK / Government:

RDK takes great pride in assisting local, state, and federal government agencies with their Accounts Receivable methods so that they can be more productive, increase cash flow and lower costs.

Continuous pressure to reduce costs and stay within strict budgetary guidelines, on top of ever-changing regulations, is challenging government agencies nationwide.  With little money to invest in either technology or personnel, they are unable to operate as efficiently as they would like, resulting in their receivables slipping further into the red and cash flows suffering.

RDK has been assisting governmental agencies for over 20 years and works with your organization as a business partner bringing the knowledge, experience, technology, personnel, and resources to reconcile your accounts and improve those cash flows. Working at local, state, and federal levels, RDK provides Accounts Receivable Management services including:

  • RFIs and RFPs for collection services 
  • Internal collections of fees, fines, taxes, utilities, restitution and municipal services
  • Billings/claims resolutions 
  • Student loan services
  • Using the latest technology to deliver strong process/operational efficiencies

RDK is customer-centric focused with the public as your customer, we understand that a focus on quality service is paramount. RDK’s customer-centric focus stems from a foundation of courtesy, respect, and patience to work with the customer to answer their questions, resolve disputes, and reconcile accounts in a timely and efficient manner. Customer satisfaction levels rise, right along with your cash flow, while costs are driven down.