RDK / Healthcare:

Start Your Journey With Us Today!

Smarter business decisions. A better bottom line. 

Stronger relationships with patients.

Collect Every Dollar Due!

RDK has been providing Revenue Cycle Management for clients for over 20 years.  We can assist you increase your efficiencies with a keen eye on positive patient experiences and satisfaction.

RDK is a recognized leader in Reimbursement Services for hospitals, medical providers, urgent care and health plans, providing services that help clients optimize their Revenue Cycle Management. 

Experience                         Compassion                         Results

We achieve business success by improving the fiscal health of our clients in the healthcare marketplace.

As the healthcare economy moves towards high-deductible health plans with continually changing policies and coverages, self-managing your receivables becomes harder as the volume of invoices, inquiries, re-billings, and disputes escalate. Along with this, your customer/patient frustrations exponentially increase adding another dimension to the strain on your resources and personnel. When receivables begin to slip into past due buckets it results in a negative affect on revenue and on customer satisfaction.  With concerns regarding areas such as compliance, information security, and HIPAA, the industry has been historically hesitant to consider outside support.

                     Experienced and knowledgeable help and support is here

With over 20 years of Accounts Receivable Management experience, together with our healthcare industry expertise and knowledge, this allows RDK to deploy the right combination of services to meet your needs. 

Our workflow management will reduce costs and streamline your Revenue Cycle Management and other operations, such as:​

  • 1st and 3rd-Party Recovery 
  • Dispute Resolution
  • Denials & Appeals
  • Root Cause Analysis
  • Back-office support services
  • Customer care support services
  • Focus on the patient experience and customer satisfaction
  • RFPs with collection agencies and law firms 
  • Service Level Agreement (SLAs) Audits for Compliance
  • Human Capital Evaluation 
  • Participates in special projects as assigned
  • Strategic planning, training, compliance, new contract development, cash management and customer service
  • Process & Profit improvement; training and development; executive coaching, and facilitation.
  • Leadership training, personal empowerment, and dissemination of best practices across business units
  • Development of Client Services 
  • Social Marketing 
  • Dialer Management, IVR, Call Recording, TCPA Risk Mitigation,  Improve campaigns through strategy tools and analytics
  • Cost-effectively and rapidly optimize the trade-off between risk and efficiency for each business strategy in Private-Pay Revenue Cycle

It’s not just what we do, but how we do it that sets RDK apart.  Every interaction with every customer is built on courtesy, respect, and patience so that we can ensure a positive and successful customer experience.  We support your brand by providing professional expertise and service that drives more one-call resolutions, and where investigations are required, we will help you find the answers to reconcile accounts quickly and efficiently.  We care and it shows in everything; from our process improvements to your organization’s staffing. We support your brand and boost customer satisfaction.

RDK embraces advanced technologies and technology partnerships because we are committed to optimum performance in solving some of the problems that our clients are currently facing:

  • Upwards of 17% of the U.S. population with no means to cover healthcare costs
  • Millions more who have some coverage but need help to meet rising costs

React quickly to the ever-changing compliance requirements of 1st and 3d party collections by leveraging your relationship with RDK.